Trust & Safety
The gravity of early education
When it comes to your child’s education you bear the weight of providing socialization, quality curriculum and an enjoyable experience.
Let’s not add worrying about safety to that list!
Your Child is Safe with New Sphere
All of our teachers are background checked and thoroughly vetted before interacting with children.
This includes a background check with education verification to ensure their education credentials are valid. We also share a full profile of each teacher with parent(s) or guardian(s).
We are also using fully encrypted video chat via Zoom. You can read about their privacy measures for more detailed information.
Thoroughly Vetted Teachers
Our instructors are passionate, thoroughly vetted and highly trained to guide young minds.
Each holding a Bachelor’s in Education and having extensive classroom experience under their belt, they are able to manage the group while also offering age appropriate educational experiences.
We’ve invested in our teachers by providing additional training to excel in the virtual environment.
100% Money-Back Guarantee
We’re so confident in the caliber of education we provide that we offer a 1-week free trial for every program.
In the unlikely event that you’re not satisfied with your child’s experience inside New Sphere, contact us within the first week and we’ll offer you 100% of your money back.
Please just contact us at email@example.com to request a refund. We do request that you have attended multiple sessions before cancellation, but this is not a requirement to obtain your refund.
Earning your trust and keeping your child safe is our utmost priority.
If you suspect or are aware of any security issue please email firstname.lastname@example.org as soon as possible. We will work with you to resolve the issue quickly and transparently.
Of course, if you have any questions, you can email email@example.com and we'll get right back to you.
If you’re on the fence and would like to speak directly with one of our Program Specialists, you can book a call below!